When we first set up BEDS.sg, we wanted to cut all the jive and added costs that came with a conventional furniture showroom.
Funds going to unnecessary overheads like showroom space rental and salaries of annoying salesfolk. Pesky, commission-hungry sales people, inaccessible showrooms and their impractical "office-hours-only" operating hours.
By shopping online, you can view a myriad of furniture products showcased in the comfort your home at any time, surf at your own pace and, what's more, we even pass on our savings on overheads to you in the form of lower prices!
What's not to love?
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Why buy online?
Where is your showroom located?
Well, you're looking it at right now. BEDS.sg operates 100% online. We do not have a physical showroom.
How do I place an order?
Place your order simply by clicking on your desired item, stating your preferred size or colour and selecting the "Add To Cart" option. Once you're done filling up your virtual shopping cart, follow the step-by-step instructions on your screen.
You can choose to have purchased products delivered to your doorstep, or to collect it from our warehouse yourself. Deliveries are usually made within 2 – 4 working days, depending on the availibility of stock in our warehouse. You're able to pick a suitable delivery date and time slot from the available ones when you complete your order online.
For most products, you can select between two types of payment offered: cash/cheque on delivery/self-collection, or online payment with your credit card. Please address your cheque to "Beds.sg". Do note that payment for certain products can only be made via the online credit card payment option for practicality's sake. Our backend system will evaluate your shopping selection and recommend you your payment options based on the items in your cart.
You can choose to have purchased products delivered to your doorstep, or to collect it from our warehouse yourself. Deliveries are usually made within 2 – 4 working days, depending on the availibility of stock in our warehouse. You're able to pick a suitable delivery date and time slot from the available ones when you complete your order online.
For most products, you can select between two types of payment offered: cash/cheque on delivery/self-collection, or online payment with your credit card. Please address your cheque to "Beds.sg". Do note that payment for certain products can only be made via the online credit card payment option for practicality's sake. Our backend system will evaluate your shopping selection and recommend you your payment options based on the items in your cart.
Can I choose to pay by bank transfer?
If you would like to pay via bank transfer, you may leave a note stating your intention to do so in the "Remarks" column upon check out. We'll email you our bank account details for you to make the transfer. For I-Banking, please email us the last 4 digits of your order invoice number as well as your I-Banking nick for verification after making payment. If you used an ATM to, please email us the receipt number together with the date & time of transfer.
Do you have installment schemes?
We don't have any installment schemes at the moment.
How can I make my purchase with confidence if I don't get to experience the actual product before buying it?
We only sell items that we've carefully selected for their aesthetics and value for money.
In other words, each product on BEDS.sg is something that we as home-proud people would buy for our own homes as well.
Most of our products come with at least a 6-month warranty on manufacturing defects (excluding effects of misuse or wear and tear). Some of our mattresses even have a 15-year warranty period.
If that isn't enough for you, check out the attached customer reviews and ratings, written by people who've bought the product in question.
We even take an extra step to include "Our Honest Opinion" on some products with reviews that are far too kind. Each Honest Opinion is based on our after-sales service and our own experience with the item. If it doesn't live up to our high expectations, we aren't afraid to publish our brutally frank views on it or savage it for its every little shortcoming.
In other words, each product on BEDS.sg is something that we as home-proud people would buy for our own homes as well.
Most of our products come with at least a 6-month warranty on manufacturing defects (excluding effects of misuse or wear and tear). Some of our mattresses even have a 15-year warranty period.
If that isn't enough for you, check out the attached customer reviews and ratings, written by people who've bought the product in question.
We even take an extra step to include "Our Honest Opinion" on some products with reviews that are far too kind. Each Honest Opinion is based on our after-sales service and our own experience with the item. If it doesn't live up to our high expectations, we aren't afraid to publish our brutally frank views on it or savage it for its every little shortcoming.
Do you sell used, reconditioned or refurbished furniture?
No. All our products are brand-new from the manufacturers, with their original tags and in their original packaging.
How much is the delivery fee?
There are no delivery charges for all purchases that are self-collected from our warehouse. There are no installation charges, unless otherwise stated.
The following Delivery Rates stated are per invoice to a single address in one trip:
Free Delivery
1. Order has to contain at least S$150 worth of items (excluding wardrobes, bedroom sets, pool tables, foosball tables, hoods & hobs, washers, dryers, refrigerators, televisions) and/or
2. Containing only wardrobes, bedroom sets, pool tables, foosball tables or hoods & hobs.
$7.90 Delivery Fee
Order contains small item(s)*, does not qualify for ‘Free Delivery’ (see above) and does not include washers, dryers, refrigerators or televisions, furniture, mattresses, bathroom items & vanity sets, wine chillers, water dispensers and office furniture.
S$16.90 Delivery Fee
Order contains large item(s)*, does not qualify for ‘Free Delivery’ (see above), and does not include washers, dryers, refrigerators or televisions.
S$30.00 Delivery Fee
Purchases that contain washers, dryers, refrigerators and/or television sets.
Any deliveries requested after 6pm during standard delivery days will be subject to a S$30 delivery surcharge. Staircase Delivery* charges apply where necessary.
*For more details, kindly refer to BEDS.sg’s Terms & Conditions
The following Delivery Rates stated are per invoice to a single address in one trip:
Free Delivery
1. Order has to contain at least S$150 worth of items (excluding wardrobes, bedroom sets, pool tables, foosball tables, hoods & hobs, washers, dryers, refrigerators, televisions) and/or
2. Containing only wardrobes, bedroom sets, pool tables, foosball tables or hoods & hobs.
$7.90 Delivery Fee
Order contains small item(s)*, does not qualify for ‘Free Delivery’ (see above) and does not include washers, dryers, refrigerators or televisions, furniture, mattresses, bathroom items & vanity sets, wine chillers, water dispensers and office furniture.
S$16.90 Delivery Fee
Order contains large item(s)*, does not qualify for ‘Free Delivery’ (see above), and does not include washers, dryers, refrigerators or televisions.
S$30.00 Delivery Fee
Purchases that contain washers, dryers, refrigerators and/or television sets.
Any deliveries requested after 6pm during standard delivery days will be subject to a S$30 delivery surcharge. Staircase Delivery* charges apply where necessary.
*For more details, kindly refer to BEDS.sg’s Terms & Conditions
Can I reject the product upon delivery if I'm not satisfied with it?
Yes, you may reject the product if it isn't in a satisfactory condition (damaged, scratched, dented, soiled, different from description etc) upon delivery at NO added cost.
Can I exchange my mattress if I only realise that I don’t find it suitable after purchase?
Each mattress can be exchanged for another model of the same price or more within 7 days of delivery, provided that the product is still in a resalable condition with the original wrapping, warranty and accessories completely intact. In the case of a swap to a more expensive model, you'll need to top up the difference in value between your original order and the new one.
A restocking fee of S$30 is applicable for each exchange.
We may refuse to do the exchange if the mattress is in an unacceptable condition (refer to previous paragraph for description). Once delivered and accepted, there will be no refunds.
Please refer to our Terms & Conditions for more on our exchange policy.
A restocking fee of S$30 is applicable for each exchange.
We may refuse to do the exchange if the mattress is in an unacceptable condition (refer to previous paragraph for description). Once delivered and accepted, there will be no refunds.
Please refer to our Terms & Conditions for more on our exchange policy.
Can I exchange the furniture I don’t really like after accepting the goods?
Yes. Exchange is subject to our Terms & Conditions.
I have an old mattress to get rid of. Can BEDS.sg dispose of it for me?
Yes, we provide FREE disposal of your old mattress with any purchase of mattresses from BEDS.sg. This disposal service is currently available ONLY for mattresses. Please contact your town council for assistance in disposing of non-mattress items.
There will be strictly no disposal of old mattresses which are infested with bedbugs. This is not only to protect the health of our staff, but also to protect the other new mattresses and furniture that are still in the lorry from similar infestation.
There will be strictly no disposal of old mattresses which are infested with bedbugs. This is not only to protect the health of our staff, but also to protect the other new mattresses and furniture that are still in the lorry from similar infestation.
Can I change the item and delivery date after I place my online order?
Yes. Please notify us on any changes or cancellations at least 48 hrs prior to the original delivery timeslot by emailing orders@beds.sg. For immediate assistance, please call 67899927 during our office hours.
We'll try our utmost to deliver the changes, but there might be delays depending on the availibility of your new choice in our stock or slots in our delivery schedule.
How long do I have to wait for my items to be delivered after I make the order?
Delivery is usually within 2 – 4 working days, unless otherwise stated. You will be able to select your preferred delivery date and time frame when the order is placed online. You will receive an order acknowledgment via email.
Is the delivery time I had chosen during ordering confirmed?
The delivery time frame that you have selected online is tentative. We ask for your preferred delivery time frame so we can to try to arrange and the plan the route to have the goods delivered at your convenience as a service.
You will be informed of the estimated delivery time frame, one day prior to the delivery date, if we are unable to fulfill the preferred time frame. If you do not receive any call from us, it means the delivery is arranged to be delivered between the preferred time frame.
There will be no deliveries scheduled between 6pm-7pm. This timeslot is set aside for vehicle loading at the BEDS.sg warehouse.
You will be informed of the estimated delivery time frame, one day prior to the delivery date, if we are unable to fulfill the preferred time frame. If you do not receive any call from us, it means the delivery is arranged to be delivered between the preferred time frame.
There will be no deliveries scheduled between 6pm-7pm. This timeslot is set aside for vehicle loading at the BEDS.sg warehouse.
My order originally contained a combination of items which qualified for Free Delivery. If I reject an item which voids the Free Delivery combination on the spot, do I have to pay for delivery?
Yes, relevant delivery charges will apply.
I saw a mattress in another store but I can't find it on your website. Can you get that mattress for me?
Here's a trade secret: it's a common industry practice to place different labels on the same model of mattress and distribute it to different retailers. In other words, the same mattress model manufactured by a mattress company may be known by different names in different stores.
This 'differentiation' is for retailers to differentiate themselves and maintain the image of exclusivity to bring up the profit margin. The mattress you saw may just be one of our mattresses! Please take note of the brand and name of the mattress, contact us and we'll help you find out if we're carrying the same model of mattress that you saw.
This 'differentiation' is for retailers to differentiate themselves and maintain the image of exclusivity to bring up the profit margin. The mattress you saw may just be one of our mattresses! Please take note of the brand and name of the mattress, contact us and we'll help you find out if we're carrying the same model of mattress that you saw.
Can I customise my mattresses and beds with you?
Yes of course! Please contact us with your desired dimensions and specifications to get a quote.
I would like to make a bulk purchase. Will I get a better price?
For bulk purchase of more than 10 similar items, please contact us for a special quotation.
How will I know if my current mattress would fit in your bedframes?
Our bedframes are manufactured to accommodate all standard-sized mattresses.
King: 90cm x 183cm
Queen: 190cm x 152cm
Super Single: 190cm x 107cm
Single: 190cm x 91cm
King: 90cm x 183cm
Queen: 190cm x 152cm
Super Single: 190cm x 107cm
Single: 190cm x 91cm
What if the furniture doesn't fit well in my home after I've bought it?
Our customer service officers will be more than glad to assist you with the product dimensions and provide as much details as possible for you to make an informed decision. Otherwise, you can also refer to the various dimensions as specified on each product description before making your purchase.
What is Memory Foam?
Memory foam, also known as visco elastic foam, was originally developed by the National Aeronautics and Space Administration (NASA) to absorb the G-force during space shuttle takeoff. Its unique quality of bouncing back into its original shape has made it an immensely popular material in mattress making.
The visco-elastic memory foam is also heat-sensitive. In layman terms, that means that it hardens temporarily when in contact with your body due to your body heat, to create a support in the firm shell that forms. This unique material also distributes your weight even over the surface area of your body to relieve common pressure points. Memory foam mattresses are also highly recommended for those who suffer from scoliosis and arthritis.
The visco-elastic memory foam is also heat-sensitive. In layman terms, that means that it hardens temporarily when in contact with your body due to your body heat, to create a support in the firm shell that forms. This unique material also distributes your weight even over the surface area of your body to relieve common pressure points. Memory foam mattresses are also highly recommended for those who suffer from scoliosis and arthritis.
What is Latex Foam Mattress?
Latex rubber is a milky liquid that's tapped from the trunks of rubber trees in Thailand, Indonesia and Malaysia. Latex foam mattresses conform perfectly to your body contours for superb comfort and proper orthopedic support that maintains spinal alignment.
Latex is inherently hypo-allergenic and its anti-microbial properties reduce the growth of common bacteria and mildew, making it particularly beneficial for those suffering from asthma or various allergies.
In recent years, synthetic latex, a material that mimics some of the best qualities of latex, has emerged as a cheaper option. Some manufacturers have also begun to mix synthetic latex with natural latex to cut costs.
Latex is inherently hypo-allergenic and its anti-microbial properties reduce the growth of common bacteria and mildew, making it particularly beneficial for those suffering from asthma or various allergies.
In recent years, synthetic latex, a material that mimics some of the best qualities of latex, has emerged as a cheaper option. Some manufacturers have also begun to mix synthetic latex with natural latex to cut costs.
Difference between Memory Foam and Latex?
Memory foam is a man-made polymer developed from polyurethane while latex is a natural substance. Apart from memory foam being slightly denser than latex, it also tends to leave a slightly longer impression due to its heat-sensitivity.
What are Pocketed Springs?
Individual springs are wrapped in a fabric encasement to create pocket springs. Each coil works independently providing a moderately even conforming to your body contours. This individually pocketed springs also means that partner disturbance is reduced to an almost absolute zero in some of the better mattresses and is perfect for those who find themselves kept awake at night by the tossing and turning for their partners.
What are Bonnell Springs?
Bonnell springs, or open coil units, are spring units which are connected together. This is about the most conventional mattress spring system that's in the market today. Many large mattress manufacturers favour the open coil unit for its low production costs and tension variety. Bonnell spring mattresses generally feel harder compared to pocketed spring mattresses and tend to result in partner disturbance as they're connected together.
What is Lowest Price Matching?
We are totally convinced that our prices are the lowest in Singapore. Should you find any identical product selling at lower prices than us within 7 days of purchase, we will match the price and refund you the difference. If you are not a Beds.sg customer yet, but know of an identical product selling at lower price than us, please email us the details and source, and we will be glad to match it. Prices must be out of door price, less delivery, installation charges, GST and charges of other sort.
What happens when I choose to collect my purchase myself?
The products you check out online may not be immediately available for collection. Kindly give our staff some time to process the order, and order it from the supplier/manufacturer if we do not have it in stock. Our customer service staff will call you to notify you when your product is available for self-collection.
Location for self collection is 35 Tannery Road, Ruby Industrial Complex, #03-10, S347740.
Location for self collection is 35 Tannery Road, Ruby Industrial Complex, #03-10, S347740.
I bought an electrical appliance which turned out to be faulty within a week. What can I do?
Within 7 days, you may bring the item back to us at 35 Tannery Road, Ruby Industrial Complex, #03-10, Tannery Block, S347740, for a one-to-one exchange.
If you wish to perform the exchange, kindly give us a call so we can arrange for a brand new piece to be sent down from our suppliers/manufacturers, and for it to be ready when you drop by.
I have bought an electric appliance product, can I still exchange it to another product or refund as I don't think I really need it?
Item can be returned, exchanged, refunded, within 7 days of purchase, provided item is unused, undamaged, in original condition with full packaging and warranty intact. You may bring it back to us at 35 Tannery Road, Ruby Industrial Complex, #03-10 , Tannery Block, S347740. Kindly give us a call so that we can ensure stock is available for exchange.
Items that are used and not in original packaging will not be qualified for return, exchange, refund. Beds.sg reserves the right to reject any return, exchange, refund deemed unfit or unreasonable.
I bought an electrical appliance which broke down within a year, is there any warranty?
Warranty is covered directly by the respective manufacturer. Kindly read and follow the instructions carefully on the warranty card packed together with the product for warranty to be effective. Warranty period usually ranges between 6 months to 1 year. Kindly refer to the individual product descriptions for warranty period.
Can I choose not to come down personally to exchange the my electrical appliance purchases and opt for alternative means of exchange?
Yes, we will be able to arrange transportation for your exchange at a fee of S$30.
What happens if the furniture cannot fit into the lift on the day of delivery?
If such unfortunate incident happen, we will access if the furnture can be carried up via stairs in a non hazadous manner. If the process is deemed harzadous, e.g proned to damage on narrow stairway or obstructing passage, Beds.sg reserves the right not to proceed with the delivery and refund you the payment if you have made any. Should the delivery is deemed safe to be carried via stairs, there is no charge for first 3 storeys. Subsequent storey will be charged at $5 per storey. Beds.sg also reserves the right to rearrange an alternative delivery date should the timing do not allow as there might be other pending deliveries on schedule for that day.
Can I know more about Teak Furniture? I hear that it has natural imperfections.
Teak is solid natural wood. The furniture are hand crafted. Hence, no 2 pieces will have exact same dimensions nor colour. They are NOT machine made. The wood being natural, will have natural imperfections such as natural lines and uneven colour tone. These are absolutely normal.
There are some teak wood furniture that comes in very even colour and perfect finish. That is because, the manufacturer used inferior teak wood, and heavy spray paint to cover up the inferior wood, losing the beauty of natural teak. A good quality wood need less finishings and look natural.
What is this Restocking Fee?
Should you have accepted items in good condition, only to change your mind and request to return it later, a Restocking Fee will be imposed according to the rates as follows:
- Goods for Exchange: S$30 per Item
- Goods for Refund: S$50 per Small Item (Excluding Bedroom Sets and Wardrobes) and $100 for Bedroom Sets and Wardrobes
This Restocking Fee is valid for any item which we pick up from your location, regardless of whether you have any outstanding orders to be delivered. Do note that all returned products must be unused and in perfect/resellable condition.
The Restocking Fee includes the following charges:
- Rewrapping of items
- Transportational charges (as charged by manufacturer)
- Adminstrative Fees (Transport Coordination, Inventorising)
Restocking Fee will be ONLY be waived, should you choose to bring the product back to the BEDS.sg warehouse via your own transport. All products returned in this manner MUST have their original wrapping intact to qualify for the fee waiver.
Should you wish to have the returned items collected from your home from 7pm-10pm, an additional night delivery surcharge of $30 will be imposed.
- Goods for Exchange: S$30 per Item
- Goods for Refund: S$50 per Small Item (Excluding Bedroom Sets and Wardrobes) and $100 for Bedroom Sets and Wardrobes
This Restocking Fee is valid for any item which we pick up from your location, regardless of whether you have any outstanding orders to be delivered. Do note that all returned products must be unused and in perfect/resellable condition.
The Restocking Fee includes the following charges:
- Rewrapping of items
- Transportational charges (as charged by manufacturer)
- Adminstrative Fees (Transport Coordination, Inventorising)
Restocking Fee will be ONLY be waived, should you choose to bring the product back to the BEDS.sg warehouse via your own transport. All products returned in this manner MUST have their original wrapping intact to qualify for the fee waiver.
Should you wish to have the returned items collected from your home from 7pm-10pm, an additional night delivery surcharge of $30 will be imposed.
